A-Z customer service excellence Articles

  • National Nutrition: Voted Best Health Food Store

    National Nutrition has been awarded Canada’s Best Natural Health Food Store for the third time! Normally, we don’t like to brag, but this achievement is one we work hard for every day, ensuring our customers can not only feel confident shopping with us but also receive the best experience in natural health. 

    This is also why we are constantly expanding, whether by adding plenty of new brands for you to try out, but we not only offer a retail location in Orillia, Ontario and our beloved online health food shop that can be ordered nationwide, we also built a 35,000 sqft retail location in Barrie, Ontario, to help serve you better. So, what makes a top health supplement store?

    A Variety of Quality Supplements & Vitamins

    What would a top health store be without a selection of reputable brands? We offer a large variety of vitamins and supplements in an abundance of brands, quality and price points. 

    At National Nutrition, we offer over 400 natural health brands and are constantly adding more. This is to ensure our customers can always find what they’re looking for. We also stock many Canadian supplements; after all, we enjoy shopping local as well. 

    Some of our top-selling brands include:

    • A. Vogel
    • Flora
    • Naka
    • AOR
    • Naturopathic Labs

    They all offer a range of supplements that support a magnitude of health concerns from immune health to healthy mood balance and stress management.

    We also look for new and emerging popular brands our customers will love, such as Good Protein, Designs For Health, Earth Mama Organics, and more. 

    Exceptional Customer Service 

    Simply having a range of supplement options isn’t enough to become a top supplement store; creating an exceptional customer experience is at the forefront of what we do. Everything that National Nutrition is built upon has always put our customers first. As Canada’s leading vitamin and supplement shop, we work hard to provide an enjoyable shopping experience in-store and online. Both stores are clean, easy to navigate and offer knowledgeable customer service. Many of our customer service team members are trained in natural health, holistic well-being and nutrition. We also enjoy going above and beyond for our customers by offering bonus items, BOGO deals and incredible savings because we know taking care of your health shouldn’t burn a hole in your pocket.

    A Health Food Store That's With You, Near or Far

    A top vitamin store should be with you wherever you are. We offer retail locations in Orillia and Barrie, Ontario, as well as our online health food store that services Toronto and the rest of Canada. 

    All of our storefronts provide the same vitamins, supplements, products and great customer service. Whether you prefer shopping in person or online, you can take advantage of our competitive prices and exciting bonus deals, all while receiving fast, secure shipping or free curbside pick-up from our local warehouses in Orillia and Barrie. 

    Empowering Customers with Natural Health Knowledge

    While we work hard to create a welcoming shopping experience and provide helpful customer service, one thing that really sets National Nutrition apart is providing our customers with resources to empower them to make informed decisions about their health and product selection. We’ve hosted in-person seminars with local Canadian natural health experts, have a youtube channel which is home to many videos on health concerns and supplement reviews and have over 1,000 articles on our website to provide knowledge and expertise on supplements and health concerns. With these resources, not only can our customers read about the supplements they take, but also find which protocols could be best suited for their health. More recently, we’ve added a new recipe section to our website that has been a favourite amongst many. These recipes are great if you want to try something new or run out of healthy dinner ideas.

    A Health Food Store That's Continually Growing

    As mentioned, we are consistently growing in order to serve you better. Part of why we are an award winning health food store is because we put our customer's at the forefront of everything we do. We have not only updated our online health food store to offer easier navigation, a cleaner look, and insightful blog posts on popular natural health topics, but we have also opened a brand new 35,000 square foot retail location in Barrie, Ontario. 

    Our Barrie location is our online fulfillment centre, offering the same great selection to you near or far. Our expertly trained staff is able to assist you in navigating our aisles to find the best brand and supplement or natural body care product to suit your needs. After all, we have over 10,000 products to choose from. 

    National Nutrition in Barrie is a clean, sleek warehouse store that feels open, airy and bright, making your shopping experience enjoyable. Be sure to stop by to see us and partake in any in-store events and specials. 

    Most Importantly, Putting Our Customers First

    It takes a lot of dedication to become Canada’s leading natural health shop, and without all of you, it wouldn’t be possible. So, thank you for trusting us with your health and allowing us to provide you with the supplements and services you need on your natural health journey.

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